Members of Parliament (MPs) are elected to the House of Commons to represent the interests of all the people who live in their constituency. MPs can assist their constituents in a variety of ways, from making private enquiries on your behalf, to raising matters publicly in Parliament. MPs can only raise concerns on behalf of their own constituents.

Robin has dedicated teams situated in both Worcester and Westminster to handle a plethora of issues and/or enquiries from constituents. The Westminster office is responsible for issues pertaining to a national policy if your enquiry or concern is focused around Government activity in Westminster they are best placed to assist you. The Worcester team constitutes experienced caseworkers who can advise, help you manage or when necessary action individual and personal cases, for example, if a constituent is struggling with a benefit claim, Parliamentary caseworkers can make representations on your behalf to the Department for Work and Pensions to investigate your situation and provide expert, tailored advice.

MPs can help with matters for which Parliament is directly responsible for, including Benefits, pensions, National Insurance, and other matters dealt with by the Department for Work and Pensions; Immigration and other problems dealt with by the Home Office; Tax issues involving HM Revenue and Customs; the NHS; Child Maintenance Service or Child Support Agency and School grants and closures

The County Council manage services including schools, social services, strategic planning matters, highways, refuse and waste disposal sites, museums and libraries and the City Council manages services including town planning, environmental health, housing, benefits, council tax collection, refuse collection and leisure facilities.